RUEN

How we work

One point of contact, throughout the process.

06 / END-TO-END SERVICE

From an idea to a complete solution.

One point of contact, throughout the process.

01

Understand your needs

We discuss your project, preferences, budget and delivery location.

02

Select and agree

We put together your specification, models, materials and commercial terms.

03

Coordinate supply

We source products and coordinate logistics. Delivery, assembly and installation are agreed separately.

04

Stay in touch

We help with questions about use and arrange after-sales support.

Two sourcing routes. One team coordinating the process.

We independently import products from brands that have left the Russian market, then handle distribution, retail sales and after-sales support.

For brands officially represented in Russia, we source directly from their local offices or distributors and supply both private and corporate clients.

A few useful details.

Do you only work with premium appliances?

We select appliances and furniture to suit your brief and budget. Our portfolio includes a range of brands; individual models and terms are discussed for each project.

Can I order just appliances or furniture?

Yes. We can help with an individual item, an appliance package, furniture or a complete interior specification.

Where do you deliver?

We arrange supply across Russia and Europe, with Russia as our main market. Routes, lead times and costs are confirmed for each order.

How do warranty and service work?

After-sales support is part of our approach. Warranty and service terms depend on the products and are agreed in the proposal and order documents.

LET’S START WITH AN IDEA

Let’s bring your project together.

Tell us what you have planned, and we will help you determine the next step.

RUSSIA · EUROPE
A personal approach. At every scale.